conciergemy@reebonz.com | 1800-806-530

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Service and Support


Why Buy From Us?

Service and Support


Why Buy From Us?

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New Events


  • Prada Clearance

    Up to 40% Off


  • Bottega Veneta Clearance

    Further Reductions


  • Tod's Clearance

    Up to 40% Off


  • Mulberry Clearance

    Up to 40% Off


Clearance Sale

Up to 70% Off


  • Loewe Clearance

    Up to 40% Off


  • Run-a-way Sale III

    Up to 50% Off


  • Run-a-way Sale IV

    Up to 50% Off


  • Tiffany & Co

    Pre-Owned


  • Weekend Wonders III


  • Weekend Wonders IV


  • Brand I Love

    Celine


  • Trend I Love

    New Angles


  • Best of Valentino

    New Arrivals


  • Runway Trends


  • Street Styles


  • Finishing Touches

    Pre-Owned: New Arrivals


  • New In

    Pre-Owned: New Arrivals


  • Vintage Shopping - Paris edition

    Seal the Deal


  • Sparkling Steals

    Pre-Owned


  • All That Glitters is Gold

    Pre-Owned: New Arrivals


  • Louis Vuitton

    Pre-Owned: New Arrivals


  • Oh, Coco!

    Pre-Owned: New Arrivals


  • Hermes

    Pre-Owned: New Arrivals


  • Wardrobe Essentials

    Pre-Owned


  • New In: Chopard

    Pre-Owned: New Arrivals


  • New In: Chanel Timepieces

    Pre-Owned: New Arrivals


  • Made to Last

    Pre-Owned


  • New In: Hermes Timepieces

    Pre-Owned: New Arrivals


  • New In: Tag Heuer

    Pre-Owned: New Arrivals


  • Belle of the Ball

    Pre-Owned


  • New In: Omega

    Pre-Owned: New Arrivals


  • New In: Cartier

    Pre-Owned: New Arrivals


  • Dazzling Diamonds


  • Proenza Schouler

    Pre-Owned


  • Bottega Veneta

    Pre-Owned


  • Gucci

    Pre-Owned


  • Prestige Time


  • The Element Of Luster


  • Touch of Luxe


  • Simply Elegant


  • Jade Obsession


Reebonz Atelier

The Promise of Authenticity
Reebonz aims to put your mind at ease when it comes to making a purchase with us. Possessing the technical know-how to authenticate, grade and restore the item, our in-house artisans promises an exceptional product in great condition at an excellent price, certified with our Reebonz Authenticity Certificate Card and Reebonz Atelier Grading Report.

Reebonz Atelier Stamp

The promise of quality and authenticity in every item found in Reebonz.com
learn more >


REEBONZ’s promise to the BUYERS


At Reebonz, we promise to WOW you with the best service & products.


VIEW BUYERS PROMISES >

I ordered another purse just right after I received the Prada tote. Keep this good service up!.

Weiying Low

I would like to say thanks to the Concierge Team for the swift reply to my email this morning. My order has been tracked and I'm now looking forward to its arrival this week. Excellent customer care.

Stuart Anderson

A very positive surprise from Reebonz, thank you so much.

Vanessa Wang


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WOW Promise

A simple promise.
To WOW you.


Your satisfaction is our top priority. Our WOW promise reminds us of the experience you deserve. Your feedback motivates us not to lose sight of this promise.

If we failed to WOW you, contact us. We’ll make it right.

Delivery

5 BUSINESS DAYS DELIVERY


Get your items on time! We aim to deliver your purchase within 5 business days.

Free Shipping

FREE SHIPPING. NO DUTIES & TAXES


Save on shipping costs! Enjoy free international shipping with no taxes and duties on all purchases made at Reebonz.

Returns

EASY RETURNS AND REFUNDS


Send your item(s) back to us within 7 business days (upon receiving your purchase) with our easy return process. You'll receive our notification email once we've received your item(s). Your refund (less all shipping and administrative fees) will be in your account within 30 business days from receiving our notification email.


Customer Response

1 BUSINESS DAY CUSTOMER RESPONSE


To ensure that you get the best shopping experience, we aim to get back to customers' queries within 1 business day.

Customer Response

BUY BACK/TRADE IN GUARANTEE


We guarantee to buy back your pre-owned Reebonz item for cash or store credits*. *T&Cs apply.

We guarantee that all the items we carry are 100% authentic.


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